We were extremely disappointed in how Joe Jordan communicated with us throughout the process. Prior to starting the job, he would call us to the point of annoyance. For example, we had a sick kid and said we would call back when we can and he called back the next day. Once the job started, Joe was incredibly difficult to get a hold of and never did a final walk through with us. To be clear, we set up on two different times to meet for final walk through that joe never showed. The first time he texted after the fact about he was on his way as if we sit at our house and have nothing to do. The other time, he sent his installers and never called/texted/emailed or followed up. We will not be recommended Joe Jordan to anyone.
Chris & Merideth Paulus
Responsive, quality work at a fair price.
Al Walker
Efforts to look at alternative solutions. Follow up. Personal touch.
Colby & Robin Nicks
Joe was great to work with. He listened to what we wanted and was able to pull several tile sample boards from his well stocked van to bring into the house. We were able to quickly zero in on a tile and grout color that we liked. The quote was detailed and prompt. There were no surprise cost additions and the work started on the day it was scheduled. The floors turned out fantastic and we're very happy we chose to work with Joe and Floor Coverings International. One thing that Floor Coverings International does not offer is dustless tile removal. We've gone through the tile removal process on several previous homes and it is a complete mess, even with plastic sheets taped up everywhere. We decided to try a local dustless tile removal company this time and we'll happily use them again in the future. It was well worth the slightly higher upfront cost. Joe coordinated the scheduling with the tile removal company so that once they finished, the install crew was lined up to start installing the new tile. Very well done. Thank you, Richard W.
Richard Welch
Courteous, professional and quality work
Akanksha & Anuj Harkauli
Responsiveness.
Doug & Carrie Ann Reese
It was tremendously convenient to have your company bring the samples to our location. We were pleased with the timing and the quality of the product, and the care with which you treated our location. We will use you again.
Pat Pelletier
Joe and Valerie were so easy to work with
Leslie & Chad Hargues
large variety to choose from. Great service and responsiveness.
Ted & Tracy Emmert
The flooring was replacement for water damage and it was a perfect match to the original flooring. Joe and his staff of installers were first class. The installation crew was always on time and very neat and thorough. Arch checked on their progress and made sure we were pleased with the work. When the work was completed Joe came by to inspect the finished product and surprised my wife with a nice floral arrangement. This is a first class company.
Bill & Arlene Wilkshire